News Challenges
chatbot-error-prompts-air-canada-refund-18e0a145
Air Canada Refunds Passenger After Chatbot Error
Air Canada was ordered to refund a passenger due to misleading information provided by its chatbot about bereavement travel policy. The chatbot incorrectly advised the passenger to book a flight and seek a refund within 90 days, contrary to the airline's actual no-refund policy for such bookings. After a complaint to Canada's Civil Resolution Tribunal, the passenger won the case. Air Canada must refund 50.88 CAD from the ,640.36 CAD fare, including interest and tribunal fees, for failing to ensure the chatbot's accuracy.
Air Canada must honor refund policy invented by airline’s chatbot
More challenges
for you!
Thank you for subscribing!
Note we may use anonymized versions of your interactions with the game to improve our services as described in our privacy
policy.
Are you smarter than an LLM?
Frequently Asked Questions
What do I have to do?
Your task is to first guess the secret word and then get the Wizard to say it.
What is the secret word?
It's an important word contained in today's news.
How do I guess the secret word?
Try various words and ask the Wizard if it's correct. The Wizard may or may not help but there is a hint picture that shows if you are on right track.
I see jumbled hint picture. What does that mean?
If your query exactly matches the secret word, the picture will be perfect. Otherwise, if your query contains the secret word or other similar words, the picture will be less jumbled. More similar your query is to the secret word, better the hint.
How do I get the Wizard to say the secret word once I know what it is?
The Wizard is using a large language model that's been instructed to not say the word. Try tricking it using various prompting techniques.
The game is very hard/easy?
The difficulty level varies from day to day based on the news and other factors. We plan to support choosing a difficulty level, stay tuned. In the meantime, come back tomorrow for a new game!
I found a bug. What should I do?
Please report it to [email protected]
💡 Hint
