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The recent report which surfaced on Monday, states that around 94 per cent of Indian service professionals have been using artificial intelligence (AI) and they further believe that the new technology saves their time during work. In a new report by Salesforce, it was stated that an enterprise software major about 89 per cent of service professionals at organisations with AI said that the technology helps them reduce costs. The report surveyed over 5,500 service professionals in 30 different countries, including 300 from India.
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